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    FAQ | Download FAQ

    1. MP3/MP4 Players Troubleshooting Roadmap
    2. UXCELL MP4 Player Firmware Update Steps (Flash Video)
    3. How to replace broken screen glass for my mp4 player?

    MP3/MP4 Players Troubleshooting Roadmap

    If you have any issue with your mp3/mp4 player bought from Uxcell, please review the troubleshooting steps as shown in this Troubleshooting Roadmap before contacting customer service for assistence.

    UXCELL MP4 Player Firmware Update Steps (Flash Video)

    Please refer to the following link to view a step-by-step guide for mp4 player firmware update. (Caution: Unless your mp4 player does not function properly, you have no need to update the firmware. The steps are complicated and can easily render your mp4 player un-usable if you cannot find the matching firmware version). Click here to view the flash video.

    How to replace broken screen glass for my mp4 player?

    Please follow this step-by-step guide to replace the broken screen glass of your mp4 player. Replacement screen glass is available for sell in


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